Founding practice agreement

Confirmed pricing

The founding group is limited to 20 accepted practices. The package price is $2,500 USD: a $1,000 enrollment payment credited toward that total, followed by $1,500 after written practice-specific readiness acceptance and before usable activation. The final payable amount and any applicable tax will be shown before checkout. This is a purchase of future software and services, not equity or an investment. There is no automatic subscription or authorization to charge the remaining balance automatically.

Package scope and training

The package covers one practice location, up to 10 named staff accounts and 12 months starting at recorded usable activation. Five scheduled remote hours are included: one 60-minute setup meeting, two 90-minute group training sessions and one 60-minute follow-up within 30 days after activation. Appointments are agreed; any waiver must be express. Historical-data migration, extra locations and custom integrations are excluded.

A versioned practice-specific checklist will cover the agreed core appointment, patient-record, basic charting, treatment-plan, clinical-note, manual insurance preparation, charge/payment, reporting, staff-role and export workflows. This offer does not promise AI billing, automated posting, live clearinghouse or eligibility connections, ERA, card processing in the practice workspace, diagnostic imaging, device connections, official CDT content, patient self-service or automated messaging.

Readiness and onboarding

Day 1 is October 9, 2026, the first publication of the approved paid founding offer. Enrollment closes at 23:59 Central Time (America/Chicago) on January 6, 2027, the end of Day 90. Usable delivery is due by 23:59 Central Time (America/Chicago) on April 6, 2027, the end of Day 180. Later buyers share the same deadline. Publishing a closed offer or preparing these terms does not start the campaign clock.

Delivery requires the actual release to pass the agreed checklist and applicable release checks, written practice acceptance and usable provisioned access, with required pre-activation setup and training completed or expressly waived. The practice has five business days for synthetic-record acceptance review; silence is not acceptance. A demo, build or payment alone does not trigger the balance or authorize clinical use.

Cancellation, non-delivery and extensions

The $1,000 enrollment is nonrefundable for customer change of mind or cancellation for convenience; cancellation does not accelerate the unpaid balance. If DentriRev cannot deliver by Day 180, it will issue a full enrollment refund within 10 business days after that deadline unless the buyer affirmatively agrees to a written extension beforehand. Any additional payment for the undelivered package will also be refunded; the unpaid balance is not due. If DentriRev cancels earlier because it cannot deliver, the refund period begins on that written cancellation date. Bank processing can take additional time.

An extension must state the revised delivery date, cause and exact buyer benefit. Silence is not agreement. Missing the revised date triggers the same refund rule unless the buyer affirmatively accepts another written extension. Applicable non-waivable rights are unaffected.

Seller-caused late activation

For a DentriRev-caused delay accepted through a written extension, the remaining balance is $750, invoiced only at actual validated usable activation and due 30 calendar days later. The practice starts use first; the credited enrollment makes the total $1,750. Any greater concession must be specified in the extension. If the $1,500 balance was already collected, it will be returned within 10 business days after confirming the delay and the applicable late balance invoiced at activation. A documented buyer-caused delay does not by itself earn this adjustment or silently start the access year.

Support, renewal and offboarding

Email support is available Monday–Friday, 9 a.m.–5 p.m. Central, excluding disclosed holidays, with a one-business-day acknowledgment target. This is not a resolution-time guarantee or a 24-hour staffed help desk. Use the public business contact below.

There is no automatic renewal or charge. Renewal requires a new written quote and affirmative acceptance. For a material failure of an agreed core requirement after activation, give written notice. DentriRev has 30 calendar days to cure; if uncured, the practice may terminate and receive a refund proportional to unused days of the initial term, based on the amount actually paid, issued within 10 business days after termination. Urgent access or security problems still require prompt triage.

After expiration or termination, the practice has 30 calendar days to obtain a no-extra-charge export through supported exports or a secure copy in the existing export format. Arrange access or export before disabling it. Custom conversion and migration are not included; further retention and deletion follow the agreed data terms and applicable obligations.

Enrollment and payment records

When enrollment opens, Stripe will host payment and collect agreement to the final terms. A return visit to this website is not payment verification or a confirmed place. Enrollment will be checked against Stripe’s payment records and the practice details supplied at checkout. No patient information belongs in this process.